jw7's Privacy Policy

jw7 places the highest priority on the privacy of its users. This Privacy Policy ("Policy") governs all matters relating to the exchange of information between you and jw7. When you register, log in, or use the site, this Policy is considered to be in effect. This Policy is an integral part of our Terms and Conditions.

If you have any questions before or after reading this Policy, you can contact our support team directly. We provide support in both Bengali and English via 24/7 live chat and email.

1 Types of Information Collected

jw7 collects only the information necessary to provide its services. We collect two types of information:

1.1 Information You Provide Directly

When you create an account or fill out a form on our platform, the following information is collected:

• Full name
• Date of birth (for age verification — all users must be 21 or older)
• Email address
• Mobile number
• Payment details (information related to bKash, Nagad, Rocket, or bank accounts)
• Documents required for identity verification

1.2 Automatically Collected Information

When you use our site, certain technical information is collected automatically:

• IP address and device information
• Browser type and version
• Page visit history and session data
• Information collected through cookies and similar tracking technologies

2 Purpose of Using Your Information

jw7 uses your information for the following purposes:

• Registering and managing your account, and verifying your identity
• Processing deposits and withdrawals
• Communicating about bonuses and promotions
• Detecting fraud and ensuring account security
• Improving service quality and resolving technical issues
• Meeting legal and regulatory obligations
• Providing customer support
• Enforcing responsible gaming policies

We never sell your information to advertising agencies or third parties.

3 Data Storage and Security

jw7 uses industry-standard technical measures to keep your information secure. All data stored on our servers is protected through SSL (Secure Socket Layer) encryption. This ensures that any information exchanged between your browser and our servers remains out of reach of third parties.

We retain information only for as long as necessary for the purpose for which it was collected, or for the period required by legal obligations. Even after an account is closed, records related to financial transactions are retained for a specific period in accordance with applicable law.

The methods we follow to maintain data security:

• Encrypted databases and secure server infrastructure
• Regular security audits and vulnerability assessments
• Access controls — only authorised staff can view sensitive information
• Two-factor authentication (OTP) system

4 Disclosure of Information and Third Parties

jw7 may share your information with selected third parties in certain circumstances:

4.1 Service Provider Partners

Trusted third-party organisations are engaged for payment processing, identity verification, and technical services. These organisations use the information only for the specified purpose and are bound by agreement to uphold our privacy standards.

4.2 Legal Obligations

If there is a lawful order from a court or competent authority, the necessary information may be provided in compliance with applicable law. jw7 always complies with the laws in force in Bangladesh.

4.3 Fraud Prevention

If money laundering, fraud, or any other unlawful activity is detected, information may be shared with the relevant authorities for the purpose of cooperation.

5 Cookie Policy

Cookies are used on the jw7 website. Cookies are small text files stored on your device that help improve the functionality of the site. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and for core functionality.
• Performance Cookies: Help analyse site usage patterns to improve the service.
• Preference Cookies: Remember language, theme, and other personal preferences.

You can control or disable cookies from your browser settings if you wish. However, disabling certain cookies may cause some features of the site to not work properly.

6 Your Rights

As a jw7 user, you have the following rights regarding your own information:

6.1 Right to Access Your Information

You can view and review the information stored in your account at any time. You may contact our support team to request a copy of your information.

6.2 Right to Correct Your Information

If your account contains incorrect or incomplete information, you can request a correction. For changes to information related to identity verification, a request must be submitted through the support team.

6.3 Right to Delete Your Information

In certain circumstances, you may request that your information be deleted. However, information retained due to legal obligations may not be possible to delete.

6.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive our promotional emails or messages, you can stop them by using the "Unsubscribe" option at the bottom of any message, or by informing the support team.

7 Protection of Minors

All services on jw7 are for users aged 21 and above. We do not knowingly collect information from any minor. Age verification at the time of registration is mandatory. If any user registers using false information while being a minor, their account will be closed immediately.

We are committed to responsible gaming and maintain strict age verification procedures on our platform.

8 International Data Transfers

Our server infrastructure may be located in multiple countries. When your information is transferred outside Bangladesh, we ensure that equivalent privacy protection measures are in place in the receiving country or organisation. We have data protection agreements with the organisations with whom information is shared.

9 Policy Changes

jw7 reserves the right to change this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or through a notice on the site. The updated Policy will be considered effective from the date of publication.

Continuing to use the site after any changes will be taken as your acceptance of the new policy. We recommend that you review this policy regularly. For the complete terms of service, you may also visit our About Us page.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:

• 24/7 Live Chat — start directly from any page on the site
• Email: [email protected]

Our support team responds in both Bengali and English. We aim to resolve any privacy-related complaints as quickly as possible.